Refund and Cancellation Policy
At Mojicart, we value your satisfaction and aim to provide a seamless shopping experience for all our customers. Please take a moment to familiarize yourself with our Refund and Cancellation Policy before making a purchase. If you have any questions or require further assistance, please do not hesitate to contact us.
Cancellation Policy
- Cancellation Timeframe: Customers have the option to cancel their orders within 4 hours of placing them, provided they have a valid reason for cancellation.
- Cancellation Process: To cancel an order, please contact us immediately via one of the following methods:
- Phone: Call us at +91 9702497242
- Email: Send an email to [email protected] with your order details and reason for cancellation.
- Refund: If your cancellation request is made within the specified timeframe and a valid reason is provided, we will initiate a refund in the original form of payment. Please allow a reasonable processing time for the refund to reflect in your account.
Return Policy
- Return Eligibility: We do not accept returns once the package has been opened. This policy is in place to ensure the hygiene, quality, and authenticity of our products.
- Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately, providing clear photos and details of the issue. We will work with you to resolve the matter promptly.
Contact Information
If you have any questions or need assistance with cancellations or returns, please reach out to us at:
- Address: Gaur City, Noida-201009, India
- Phone: +91 9702497242
- Email: [email protected]
We are here to assist you and ensure your satisfaction with your Mojicart shopping experience.
Thank you for choosing Mojicart. We appreciate your trust and look forward to serving your fashion and lifestyle needs.
Warm regards,
Founder, Mojicart.com